I have yet to receive my PC so this review primarily focuses on the excellent customer service of Thermaltake and specifically Jin! First of all I fully expect the build to be amazing with great quality of work! I first gained confidence in going with Thermaltake to build my custom Pc from the solid review by Gamers Nexus https://youtu.be/BR1oHs73Fn4?si=Yheln-3ONlQm4CRJ

If you know anything about Gamers Nexus then you’d know Steve doesn’t hold back on his reviews and opinions on anything and I mean anything! His brutal honesty is rare from any “big” YouTube because so much can go into trying to not burn bridges with connections or sponsors so I really trust Steve’s reviews.

That stands on its own as a great reason to go with Thermaltake to build your PC but there’s tons of additional reasons I have compiled before confirming my order. First of all their prices are very competitive with the cheaper pre built company’s but as we know they have above average quality control with builds as per Gamers Nexus. I went with a 4090 prebuilt and when I really look into every part I came up with the conclusion that I paid about $100-150 in labor to build the PC and only an up charge of $200 for the 4090 which is normally impossible to find for MSRP in the used aftermarket let alone brand new. So value wise Thermaltake has everything going for you.

When I had put together what I think is a great build for what I was aiming for I first contacted their customer support email. I wondered…